how we do it

Change for the better

MAKING IT HAPPEN

Our mission is to achieve results, helping our customers and partners to find the best solutions, every time. How do we do it? Creating virtuous relationships with all stakeholders and driving change – the “change for the better” – based on the following pillars:

SATISFACTION

We want to have a positive impact on your business. Each project is tailored to your specific needs, and we are available to accept various remuneration arrangements, including variable fees based on the success of the actions implemented.

SATISFACTION

We want to have a positive impact on your business. Each project is tailored to your specific needs, and we are available to accept various remuneration arrangements, including variable fees based on the success of the actions implemented.

TRUST

Trust must guide all the work, from planning to execution, and evaluation of results. We are transparent in the sharing of information, in the objectives and targets we set, and we ensure confidentiality at each stage of the process.

TRUST

Trust must guide all the work, from planning to execution, and evaluation of results. We are transparent in the sharing of information, in the objectives and targets we set, and we ensure confidentiality at each stage of the process.

INDEPENDENCE

We represent your best interests while maintaining our independence. We are the voice that joins with yours to break new ground together, without ever overlapping. Although we are part of the team, we bring an external view, built on exposure to the best practices from the business and academic worlds.

INDEPENDENCE

We represent your best interests while maintaining our independence. We are the voice that joins with yours to break new ground together, without ever overlapping. Although we are part of the team, we bring an external view, built on exposure to the best practices from the business and academic worlds.

SYNERGY

The relationships we establish with our customers, suppliers and partners are the result of our experience and knowledge of the market. We believe in synergistic and complementary relationships that create value for all parties, – a value that translates into results, but also into growth and learning, as well as the optimization of processes.

SYNERGY

The relationships we establish with our customers, suppliers and partners are the result of our experience and knowledge of the market. We believe in synergistic and complementary relationships that create value for all parties, – a value that translates into results, but also into growth and learning, as well as the optimization of processes.

SATISFACTION

We want to have a positive impact on your business. Each project is tailored to your specific needs, and we are available to accept various remuneration arrangements, including variable fees based on the success of the actions implemented.

TRUST

Trust must guide all the work, from planning to execution, and evaluation of results. We are transparent in the sharing of information, in the objectives and targets we set, and we ensure confidentiality at each stage of the process.

INDEPENDENCE

We represent your best interests while maintaining our independence. We are the voice that joins with yours to break new ground together, without ever overlapping. Although we are part of the team, we bring an external view, built on exposure to the best practices from the business and academic worlds.

SYNERGY

The relationships we establish with our customers, suppliers and partners are the result of our experience and knowledge of the market. We believe in synergistic and complementary relationships that create value for all parties, – a value that translates into results, but also into growth and learning, as well as the optimization of processes.

The 3 circles of
The Hedgehog Concept

What inspires us

Changing for the better, ensuring the sustainability of results, can only happen when one has the best tools. In the past, only large companies with significant financial resources could have access to the best services. But now, small and medium-sized companies can also benefit from customized excellence services and solutions.

Our logo is inspired by the concept of Hedgehog, developed by Jim Collins. The confluence of the three interconnected circles symbolizes the space where companies can excel and find their differentiation in the market. It is not a physical or temporal space, but a mindset in which skills are combined with passion and distinctive business skills.

Our company name is a deliberate reference to the high productivity and intuitive tools that we offer to our customers, among which we specially highlight TOWS, a tool geared towards value creation and action.

The following information is provided under the terms of article 13 of the GDPR, in compliance with the current legislation.

The controller of the data processing is TOWS & TOOLS – Business Consulting, Lda, with address in Campo Pequeno, 2 – 7.º C, 1000-078 Lisboa, Portugal, telephone + (351) 911 021 705 and email info@towstools.com.

The purpose of the processing of personal data – name and e-mail – is to register you so that we can respond you in accordance with the message you submit to us, and for providing further information related to the activities of TOWS & TOOLS.

Personal data will not be used for purposes other than those described herein.

The recipient of the personal data collected is TOWS & TOOLS, and there will be no transfer of such data outside the scope of responsibility of the controller.

The personal data will be stored for the period of time strictly necessary to follow up on your message, and subsequent contacts, after which, if no commercial relationship is established, it will be erased.

You have the right to request from TOWS & TOOLS access to your personal data and to lodge a complaint with the supervisory authority, the Comissão Nacional de Proteção de Dados.

The personal data collected will not be used for automated decision-making or profiling.